PORTFOLIO
My Journey Towards Meaningful Connections in Caregiving
My Job
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In-Home Caregiver
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In-Home Patient Technician
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In-Home Senior Personal Assistant for Administrative and Technology Support
THE BEGINNING
My desire for meaningful connections led me to become an in-home private caregiver for seniors, where I bring compassion and dedication to my work. In my previous job at a long-term care facility in Quincy, MA, I helped Barbara, an elderly woman with Parkinson's Disease, as a Certified Nurse Assistant for a year. Witnessing how the disease affected Barbara motivated me to focus on improving her daily life with emotional support. This experience honed my caregiving skills and deepened my empathy for people with Parkinson's and Dementia.
CONTINUING EDUCATION
I worked as a Certified Nurse Assistant for four years before pursuing an Associate Degree in Business at a community college in Massachusetts, where I earned a place on the Dean’s List. Despite this achievement, my subsequent office jobs left me unfulfilled.
A few years later, I decided to return to school, pursuing further education in CMA (Certified Medical Assistant) and MAOA (Medical Administrative and Office Assistant). I achieved a 4.0 GPA, earning the Director’s List Honor, and graduated with Honors in both MAOA and CMA programs. I was then hired as a Medical Assistant and Medical Administrative Office Assistant, managing patient care, scheduling, electronic medical records, medical coding and billing, answering inbound calls, and follow-up laboratory tests. This role allowed me to gain experience in hospitals, private medical groups, nursing homes, dental office administration, and other commercial offices.
CRAVING A DEEPER CONNECTION
Despite my professional accomplishments, my heart yearned for the love and care found in family relationships, which I didn't experience in my previous roles. Memories of Barbara, the elderly woman with Parkinson's Disease, frequently came to mind. Her sweetness and modesty left a lasting impression on me, like a warm hug from the past. Inspired by these memories, I realized my true calling lay in providing compassionate, personalized care to those in need.
In 2020, seeking more meaningful connections, I decided to return to caregiving while simultaneously working as a contractual office assistant and customer service assistant for an agency. Balancing two jobs, I found the role of caregiver most fulfilling.
In 2021, I was hired by an agency as a contractual caregiver at a nursing home in Braintree, MA. The residents there were very kind to me. After my contract ended, I considered working independently as a private in-home caregiver for seniors.
Drawing on my experience as a Certified Nurse Assistant, Certified Medical Assistant, and Administrative Office Assistant, I developed into a valuable private caregiver. I expanded my skills to include palliative care assisting, hospice care assisting, and providing in-home companionship for disabled seniors.
Being a caregiver at home is a significant responsibility, yet incredibly rewarding. Each day, I have the opportunity to positively impact the lives of those I assist, and I am dedicated to providing them with my best care. By focusing on one client at a time, I tailor my care to their specific needs.
Others have described me as having a kind heart, a sentiment I share. I provide compassionate care to elders in the comfort of their own homes. Even the smallest acts of kindness toward them make me feel that I am truly making a difference in my role as a caregiver. This not only benefits the individuals I care for but also enriches my own experience and satisfaction in my work.
Being there for them brings me joy and a sense of purpose. It's important to show them they are not alone and that someone cares. My greatest hope is to earn the complete trust of my clients and their families so that I can apply all of my experiences to my work.
At present, I am experiencing a deep sense of fulfillment, not solely from my job, but from the love and care that I am able to provide the elderly.
Education
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Certified Medical Assistant
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Certified Medical Administrative Office Assistant
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Certified Nurse Assistant
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Certified Home Health Aide
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Associate Degree in Business Administration
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CPR Certified
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Phlebotomy
Others
HEALTHCARE SYSTEMS:
Meditech Healthcare Comp Sys, Epic Healthcare Comp Sys, & Electronic Medical Records (EMR).
TECHNOLOGY:
Marketing Basic, Graphic Design Basic, PowerPoint, Excel, Website: template graphic basic redesign, products images download, product descriptions, website contents (update from the company), & Word Processing 40 wpm speed.
Experience
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Commercial Customer Service Assistant (Inbound & Outbound) Office Setting
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In-home Caregiver
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In-home Personal Assistant (administrative support)
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In-home Palliative Caregiver Assistant
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In-home Hospice Caregiver Assistant
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Certified Nurse Assistant at Nursing Homes
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Hospitals and Private Medical Group as Medical Assistant (MA)
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Medical Administrative Office Assistant (MAOA)
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Office Assistant in General
IN-HOME TECHNOLOGY AND ADIMINSTRATIVE SUPPORT FOR ADULT
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Microsoft Office Suite: Microsoft Excel, Word, and PowerPoint Presentation
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Google Search
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E-mails (read & reply)
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Sorting In-home Mails
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Appointment Scheduling, Follow-up, and Reminder
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Purchasing Office Supplies
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Calling Home Improvements & Repairs
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Ordering Groceries Online
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TV Channel Search
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Ordering Amazon Prime, Alexa, and Kindle
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Helping with Apple Smart Phone
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Helping with Social Media Apps
BOOKKEEPING AND ACCOUNTING SKILLS
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Recording and maintaining personal financial transactions such as purchases, payments, and invoices.
ADL’s SKILLS
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Bathing, dressing, grooming, toileting, transferring, bed making, repositioning, and meal prep according to individual service plan request.
HEALTHCARE SKILLS
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Medication Administration, Medication Reminder, Vital Signs Check, Glucose Test (fingertip prick), Insulins (Levemir & Novolog), Urinary Tract Infection Test and Result (UTI), PT/INR Test and Result (prothrombin international normal ratio), COVID-19 Test, Colostomy Bag Care, Phlebotomy (emergency in-home phlebotomy ordered by physician), and Range of Motions (ROM).
SPECIALTY CARE SKILLS:
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Taking care of someone with Parkinson's Disease.
MOBILITY CARE SKILLS
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Knowledge of Range and Motions as part of Medical Assistant Skills that can be used for Physical Therapy if needed.
ELDERLY WITH IN-HOME BUSINESS THAT NEEDS HELP
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Private administrative assistant
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Website events updates and renewals
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Other website contents: images, prices, descriptions, etc.
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Basic graphic design using digital application
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Inbound and outbound calls
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Basic Marketing for in-home business
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Making appointment and follow-up
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Word Processing Skills: Typing 40 wpm
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Bookkeeping & Accounting
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Social Media contents
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Mails sorting
Skills
HOBBIES
Apart from my caregiving responsibilities, I take pleasure in pursuing various personal hobbies.
PHOTOGRAPHY
Oh my gosh, photography is seriously amazing! It's like having superpower that lets you freeze time and capture all the beauty around you. Plus, it's so much fun to experiment with different angles, lighting, and subjects. I'm telling you, once I start snapping away, you'll be hooked for life! I love taking pictures.
COOKING
Cooking is a passion of mine. It not only pleases my taste buds but also promotes a healthy lifestyle and the happiness of sharing meals with loved ones and of course with my private clients.
I DESIGN
In 2021, I designed some product creations that showcase my unique style and personality. Crafting DIY jewelry and accessories gives me a sense of accomplishment, while designing t-shirts allows me to explore new trends and express my creativity through wearable art.